FAQs

Q?

I am looking for a custom built computer, but I don’t know what I need? How can you help me to decide?

A.

Don't worry. Here at PcZone we help our customers design the custom built PC of their choice by guiding them every step of the way. We aim to make our website as informative as possible and the upgrades options we offer are designed to ensure that you can customise your PC. Our team of seasoned PC designers will provide you with key product information, helpful suggestions and recommendations to meet your needs. They will even alert you to possible problems with your specification.

To start simply let us know that what you would use your new custom built computer for? This will allow us to send you a targeted recommendation and walk you through all the available options so that you can make an informed decision.
Just send us an email or call us on 0874573474 to get started.

Q?

Do you use high quality parts in your custom built PCs?

A.

We only use quality PC parts and components. Our product range comprises brands such as INTEL, AMD, ASUS, KINGSTON, GIGABYTE, MSI, MAXTOR, SEAGATE, SAMSUNG, LG,  LITEON, XFX, FOXCONN etc. If you buy a custom built PC from us you can be sure that your PC will be built with the best of care using quality components.

Q?

Where you can ship my order to?

A.

We can ship to any address in Ireland, we don't ship overseas at the moment.

For credit card/debit card payments items will only be shipped to card billing address.

For other payment methods such as bank transfers, bank deposits etc we can ship to any Irish address provided by the customer.

Q?

How much shipping will be charged for a custom built computer?

A.

The shipment charges are for our custom built computers and components vary depending on shipping address, type of shipping service, order value, size and weight of the order. When you add a computer to your cart you will see exact shipment cost and shipping options available for your order.

Q?

Why should I buy from you, instead of some large company like Dell?

A.

At PcZone, we are proud of being the producers of some of the best custom built PC's available in the Ireland.

Also, we don't over price our PC's which means we have some of the best deals around. They may be hundreds of rands cheaper than the high street price for similar PC's, but if you do a benchmark test you will find that they can outperform most of their competitors.

Q?

Do you have a computer retail store?

A.

PcZone is based in Kerry, Killarney. We operate as an online internet business and we do not take walk in sales, however we do offer local pick up by appointment.

Q?

How quickly can you get a custom built computer to me?

A.

We ship a custom built computer in approximately 2 to 7 working days of receiving cleared payment, compared to the average of 12-20 working days from most of our competitors.

Q?

I found a PC for cheaper than you are selling?

A.

We regularly hear from customers who comment that they saved hundreds by shopping at PcZone. However, on a few occasions we also have some customers who say that they could get the PC cheaper from elsewhere. We understand this. Apart from using quality brand name components rather than the cheapest possible parts, we have invested a substantial amount of time and money in designing a range of high performance award winning Custom Built PC's. As such at PcZone we appreciate that quality comes at a price and so we don't attempt to cut corners. We don't claim that we can make the cheapest PC's out there but we can certainly claim that we can offer some of the best.